• The Coaching Conversation: Asking Better Questions Instead of Giving Better Answers

    If you’ve ever been in tech leadership for longer than five minutes, you’ve probably fallen into what I like to call “the Fix-It Trap.” Someone from your team comes to you with a problem, and before they even finish the sentence, you’re already halfway through giving them a detailed solution, complete with diagrams, bullet points,…

  • Servant Leadership in Tech: Why “Removing Blockers” Isn’t Enough

    If you’ve been around the tech world long enough, you’ve probably heard the phrase “servant leadership.” Usually it’s followed by someone proudly declaring, “I remove blockers for my team, so I’m a servant leader.”That’s like me saying I’m a world-class chef because I once microwaved nuggets for my kids without burning them. Sure, it’s technically…

  • Why DevOps Isn’t Just Tools: Bridging the Gap Between Culture and Automation

    If I had a Rand for every time I heard someone say, “We’re doing DevOps because we use Kubernetes and Jenkins/GitLab/Github Actions,” I’d probably have enough to buy myself a proper espresso machine. Not one of those capsule things—an actual barista-level, chrome beast that hisses steam like a frustrated cat.But here’s the thing: DevOps is…